Freshdeck MCP

Unclaimed

by Enreign

A Model Context Protocol (MCP) server implementation for Freshdesk API v2 integration. This server provides tools for managing tickets, contacts, agents, companies, and conversations through the MCP interface.

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Tools (13)

create

Create a new ticket

create_note

Add a note to a ticket

create_reply

Add a reply to a ticket

delete

Delete a ticket

get

Get a specific ticket

get_current

Get current authenticated agent

list

List tickets with filters

list_contacts

List contacts in a company

list_groups

List agent's groups

list_roles

List agent's roles

merge

Merge multiple contacts

search

Search tickets with query

update

Update an existing ticket