list_roles
List agent's roles
How to use it
list_roles is exposed by the Freshdeck MCP MCP server. Add the server to your MCP client (Claude Desktop, Cursor, Windsurf and others), and the list_roles tool becomes available to the model automatically. See the full listing for setup details and every tool this server provides.
FULL FRESHDECK MCP LISTINGOther tools in Freshdeck MCP (12)
create
Create a new ticket
create_note
Add a note to a ticket
create_reply
Add a reply to a ticket
delete
Delete a ticket
get
Get a specific ticket
get_current
Get current authenticated agent
list
List tickets with filters
list_contacts
List contacts in a company
list_groups
List agent's groups
merge
Merge multiple contacts
search
Search tickets with query
update
Update an existing ticket