cw_get_ticket
Get a ticket by ID
How to use it
Project documentation lists cw_get_ticket for the Connectwise Manage MCP MCP server. Add the server to your MCP client (Claude Desktop, Cursor, Windsurf and others), then check which tools your installed version makes available. Tool availability can depend on configuration and credentials. A server handshake does not verify this tool’s behavior. See the full listing for setup details.
FULL CONNECTWISE MANAGE MCP LISTINGOther tools in Connectwise Manage MCP (39)
Add a note to a project ticket (discussion, internal, or resolution)
Add a note to a ticket (discussion, internal, or resolution)
Create a new activity
Create a new company
Create a new contact
Create a new project
Create a new service ticket
Create a new time entry
Get an activity by ID
Get an agreement by ID
Get additions (line items) on an agreement
Get a company by ID
Get a configuration item by ID
Get a contact by ID
Get an invoice by ID
Get a member by ID
Get an opportunity by ID
Get a project by ID
Get a specific project ticket by ID
Get all notes on a project ticket (including child ticket notes)
Get all notes on a ticket (including child ticket notes)
Get a time entry by ID
List service boards
List ticket priorities
List statuses for a board
Search activities
Search agreements
Search companies
Search configuration items (assets)
Search contacts
Search invoices
Search members/technicians
Search opportunities
Search tickets under a project
Search projects
Search service tickets with conditions
Search time entries
Update a company (JSON Patch)
Update a ticket (JSON Patch)