get_ticket_fields

MCP tool from Freshservice MCP by effytech

Retrieve ticket field definitions

How to use it

get_ticket_fields is exposed by the Freshservice MCP MCP server. Add the server to your MCP client (Claude Desktop, Cursor, Windsurf and others), and the get_ticket_fields tool becomes available to the model automatically. See the full listing for setup details and every tool this server provides.

Install Freshservice MCP

$npx -y @smithery/cli install @effytech/freshservice_mcp --client claude

FULL FRESHSERVICE MCP LISTING

Other tools in Freshservice MCP (15)

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Close change with result explanation

create_change

Create new change request

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Add note to change

create_ticket

Create new service tickets