link_tickets

MCP tool from Glpi MCP by svtica

Link two tickets (linked, duplicate, child, parent)

How to use it

Project documentation lists link_tickets for the Glpi MCP MCP server. Add the server to your MCP client (Claude Desktop, Cursor, Windsurf and others), then check which tools your installed version makes available. Tool availability can depend on configuration and credentials. A server handshake does not verify this tool’s behavior. See the full listing for setup details.

Install Glpi MCP

$uv --directory C:\Chemin\vers\glpi-mcp run python server.py

FULL GLPI MCP LISTING

Other tools in Glpi MCP (39)

add_followup

Add a followup (public or private)

add_kb_article_visibility_group

Add a group to an article's visibility

add_kb_article_visibility_profile

Add a profile to an article's visibility

add_solution

Post a solution (closes the ticket per GLPI config)

add_task

Create a task on a ticket

create_kb_article

Create a new article (title, HTML content, category, FAQ)

create_ticket

Create a new ticket

delete_followup

Delete a followup — destructive, removes it from the audit trail

Delete a task

Delete a ticket

Followup details

Full article details

get_kb_article_visibility

Read visibility rules for an article (profiles, groups, users, entities)

get_solution

Read the solution for a ticket

get_ticket

Full ticket details with readable labels

kill_session

Gracefully closes the active GLPI session

list_followups

List all followups for a ticket

list_itil_categories

List available ITIL categories

list_kb_articles

List articles with pagination. If rangestart > 60 and rangelimit > 10, rangelimit is auto-clamped to 10 (full HTML article bodies in the JSON response often exceed the GLPI PHP-FPM memorylimit beyond that). When clamping kicks in, the response is a dict {"clampedrangelimit": 10, "warning": "...", "i

list_kb_categories

List knowledge base categories

list_tasks

List tasks for a ticket

list_ticket_links

List all links for a ticket

list_tickets

List tickets with pagination and filters (status, type)

merge_tickets

Merge source tickets into a target (copies followups, links as duplicate, closes sources)

search_kb_articles

Search by keywords (title only by default ; pass searchcontent=True to also match the HTML body — slow without a MySQL FULLTEXT index on knowbaseitems.answer)

search_tickets

Advanced search by keywords, status, type, category, assignee

stats_by_assignee

Tickets per assigned technician

stats_by_category

Ticket count by ITIL category

stats_by_priority

Open tickets by priority

stats_by_status

Ticket count by status

stats_by_type

Incidents vs Service Requests breakdown