create_ci
Create a new configuration item
How to use it
Project documentation lists create_ci for the MCP Server Servicenow MCP server. Add the server to your MCP client (Claude Desktop, Cursor, Windsurf and others), then check which tools your installed version makes available. Tool availability can depend on configuration and credentials. A server handshake does not verify this tool’s behavior. See the full listing for setup details.
Install MCP Server Servicenow
uvx --prerelease allow mcp-server-servicenow --helpOther tools in MCP Server Servicenow (18)
COUNT, AVG, MIN, MAX, SUM with GROUP BY + HAVING via Stats API
Create a new record in any table
Create a new update set
Delete a record by sysid
Get a single CI by sysid
Get parent/child relationships for a CI
Get authenticated user info
Get a single record by sysid
Query system properties
Get table data dictionary (field definitions)
Get update set details
List configuration items with class and query filtering
List records from any table with filtering, field selection, and pagination
List changes within an update set
List update sets with state filtering
Set the active update set
Update a configuration item
Update an existing record