How do I connect Zendesk MCP Server to Claude?

The listing records `claude mcp add --scope user zendesk -- "$ZENDESK_MCP_DIR/.venv/bin/python" -m zendesk_mcp` as its setup step. Run it, then follow the repository's instructions for the client configuration; the listing names Claude Desktop, Claude Code as compatible clients.

Is Zendesk MCP Server free?

The listed licence is Apache-2.0. Check the upstream terms for permitted use and commercial requirements; a public repository does not by itself mean the software is free or open source. Connected APIs and hosted services may have separate charges.

What can Zendesk MCP Server do?

Zendesk MCP Server documents 29 tools to the agent, including zendesk_add_tag, zendesk_apply_macro, zendesk_assign_ticket. The descriptions above come from project documentation. A live handshake does not test individual tool behavior.

Zendesk MCP

Unclaimed

by michaelrice

Zendesk MCP server for Claude Code and other MCP clients

Install

$claude mcp add --scope user zendesk -- "$ZENDESK_MCP_DIR/.venv/bin/python" -m zendesk_mcp

Set up this server

Compare servers My Stack

This server needs project-specific setup. Follow the project instructions; no reusable public launch command is available yet.

Project instructions

mcpmodel-context-protocoloauthzendeskzenpy

Is this your MCP server?

This listing was auto-indexed from the public record. Claim it to edit the page, set compatibility and unlock growth tools. Takes under two minutes.

Claim this server

Security profile

Claimed and verified servers get a weekly static scan that shows what the code can reach: external services, environment variables, shell commands, agent configuration folders, plus any dependencies with known advisories. Claim this listing to get one. How the security profile works

29 of 29 tools

Documented tools (29)

From project documentation. A server handshake does not verify each tool’s description or behavior.

zendesk_add_tag

Add a tag to a ticket (idempotent)

zendesk_apply_macro

Apply a macro to a ticket (applies field changes and posts any comment)

zendesk_assign_ticket

Assign a ticket to an agent by email or me

zendesk_create_ticket

Create a new ticket (subject, description, optional priority/type/assigneeid/requesterid/tags/customfields)

zendesk_download_attachment

Download an attachment to a local cache directory

zendesk_get_comments

Get the conversation thread on a ticket

zendesk_get_git_zen_links

(Git-Zen only) Get linked GitLab issues / MRs / commits for a ticket

zendesk_get_group_users

List the members of a group

zendesk_get_groups

List all active groups

zendesk_get_organization

Fetch an organization including custom fields

zendesk_get_ticket

Get one ticket's metadata

zendesk_get_tickets

List tickets with pagination and sorting (page, perpage, sortby, sortorder)

zendesk_get_time_tracking

Read time-tracking entries for a ticket

zendesk_get_view

Get a view's filter conditions and execution settings

zendesk_get_view_tickets

Fetch tickets currently matching a view

zendesk_list_attachments

List attachments on a ticket

zendesk_list_custom_statuses

List all custom ticket statuses and their IDs

zendesk_list_macros

List active macros with their actions

zendesk_list_views

List all active views

zendesk_log_time

Log a time entry against a ticket

zendesk_post_comment

Post a public reply on a ticket

zendesk_post_internal_note

Post an agent-only internal note on a ticket

zendesk_preview_macro

Preview what changes a macro would make

zendesk_remove_tag

Remove a tag from a ticket (idempotent)

zendesk_search_tickets

Search tickets by status, priority, type, assignee, requester, tags, or keyword

zendesk_search_users

Find users by name or email

zendesk_set_ticket_status

Set ticket status (new, open, pending, hold, solved, closed)

zendesk_ticket_to_gitlab_context

Format a ticket and its conversation as a Markdown issue draft

zendesk_update_ticket

Update one or more fields on an existing ticket (status, priority, subject, type, assigneeid, requesterid, groupid, customstatusid, tags, customfields, dueat)

Tool change history

Compared across complete checks of the same configuration. Tools were listed, not invoked. Input-schema changes are not measured here.

No complete tool checks yet.

FAQ

Questions about Zendesk MCP Server

How do I connect Zendesk MCP Server to Claude?: The listing records `claude mcp add --scope user zendesk -- "$ZENDESK_MCP_DIR/.venv/bin/python" -m zendesk_mcp` as its setup step. Run it, then follow the repository's instructions for the client configuration; the listing names Claude Desktop, Claude Code as compatible clients.
Is Zendesk MCP Server free?: The listed licence is Apache-2.0. Check the upstream terms for permitted use and commercial requirements; a public repository does not by itself mean the software is free or open source. Connected APIs and hosted services may have separate charges.
What can Zendesk MCP Server do?: Zendesk MCP Server documents 29 tools to the agent, including zendesk_add_tag, zendesk_apply_macro, zendesk_assign_ticket. The descriptions above come from project documentation. A live handshake does not test individual tool behavior.