How do I connect MCP Freescout MCP Server to Claude?

Run `claude mcp add mcp-freescout -- npx -y @verygoodplugins/mcp-freescout@latest` in Claude Code, or add the same command and arguments under mcpServers in Cursor's mcp.json or Claude Desktop's claude_desktop_config.json, then restart the client. The blocks above are ready to paste.

Is MCP Freescout MCP Server free?

The listed licence is GPL-3.0. Check the upstream terms for permitted use and commercial requirements; a public repository does not by itself mean the software is free or open source. Connected APIs and hosted services may have separate charges.

What can MCP Freescout MCP Server do?

MCP Freescout MCP Server documents 8 tools to the agent, including freescout_add_note, freescout_analyze_ticket, freescout_create_draft_reply. The descriptions above come from project documentation. A live handshake does not test individual tool behavior.

MCP Freescout

Unclaimed

by verygoodplugins

An MCP (Model Context Protocol) server for FreeScout helpdesk ticket management and workflow automation. This server provides tools to interact with FreeScout tickets, analyze issues, manage responses, and integrate with Git workflows.

Set up this server

Compare servers My Stack

01 / Choose your client

02 / Before you connect

Authentication is not specified. Check the project instructions before connecting.

Install the runtime required by the project and make it available to your client.

Project instructionsEnvironment variable names (optional)

Use names from the project instructions, separated by commas. Enter names only, never secret values.

03 / Add the configuration

Source: generated from public install instructions

claude mcp add --transport stdio 'mcp-freescout' -- 'npx' '-y' '@verygoodplugins/mcp-freescout@latest'

Run in your terminal after replacing any placeholders.

04 / Check it in your client

Open your client’s MCP settings and confirm the server connects and lists its tools. A copied configuration does not confirm a working connection.

freescouthelpdeskmcpmcp-servermodel-context-protocolsupporttickets

Is this your MCP server?

This listing was auto-indexed from the public record. Claim it to edit the page, set compatibility and unlock growth tools. Takes under two minutes.

Claim this server

Security profile

Claimed and verified servers get a weekly static scan that shows what the code can reach: external services, environment variables, shell commands, agent configuration folders, plus any dependencies with known advisories. Claim this listing to get one. How the security profile works

8 of 8 tools

Documented tools (8)

From project documentation. A server handshake does not verify each tool’s description or behavior.

freescout_add_note

Add an internal note to a ticket for team communication.

freescout_analyze_ticket

Analyze a ticket to determine issue type, root cause, and suggested solutions.

freescout_create_draft_reply

Create a draft reply in FreeScout that can be edited before sending. This tool lets the LLM generate the reply content and saves it directly to FreeScout as a draft. Automatically converts Markdown formatting to HTML for proper display in FreeScout.

freescout_get_mailboxes

Get a list of all available mailboxes in your FreeScout instance.

freescout_get_ticket

Fetch a FreeScout ticket with all its details and conversation threads.

freescout_get_ticket_context

Get ticket context and customer information to help craft personalized replies.

freescout_search_tickets

Search for tickets across your FreeScout instance.

freescout_update_ticket

Update ticket status and/or assignment.

Tool change history

Compared across complete checks of the same configuration. Tools were listed, not invoked. Input-schema changes are not measured here.

No complete tool checks yet.

FAQ

Questions about MCP Freescout MCP Server

How do I connect MCP Freescout MCP Server to Claude?: Run `claude mcp add mcp-freescout -- npx -y @verygoodplugins/mcp-freescout@latest` in Claude Code, or add the same command and arguments under mcpServers in Cursor's mcp.json or Claude Desktop's claude_desktop_config.json, then restart the client. The blocks above are ready to paste.
Is MCP Freescout MCP Server free?: The listed licence is GPL-3.0. Check the upstream terms for permitted use and commercial requirements; a public repository does not by itself mean the software is free or open source. Connected APIs and hosted services may have separate charges.
What can MCP Freescout MCP Server do?: MCP Freescout MCP Server documents 8 tools to the agent, including freescout_add_note, freescout_analyze_ticket, freescout_create_draft_reply. The descriptions above come from project documentation. A live handshake does not test individual tool behavior.