MCP Freescout
未认领An MCP (Model Context Protocol) server for FreeScout helpdesk ticket management and workflow automation. This server provides tools to interact with FreeScout tickets, analyze issues, manage responses, and integrate with Git workflows.
01 / 选择客户端
03 / 添加配置
claude mcp add --transport stdio 'mcp-freescout' -- 'npx' '-y' '@verygoodplugins/mcp-freescout@latest'04 / 在客户端中确认
打开客户端的 MCP 设置，确认服务器已连接并列出工具。复制配置不代表连接成功。
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浏览完整目录安全概况
已认领和已认证的服务器每周接受一次静态扫描，显示代码能触及的范围（外部服务、环境变量、shell 命令、代理配置目录）以及带有已知公告的依赖。认领此列表即可获得。 安全概况的工作原理
8 个工具中显示 8 个
文档中列出的工具 (8)
内容来自项目文档。服务器握手不会验证每个工具的说明或行为。
freescout_add_note
Add an internal note to a ticket for team communication.
freescout_analyze_ticket
Analyze a ticket to determine issue type, root cause, and suggested solutions.
freescout_create_draft_reply
Create a draft reply in FreeScout that can be edited before sending. This tool lets the LLM generate the reply content and saves it directly to FreeScout as a draft. Automatically converts Markdown formatting to HTML for proper display in FreeScout.
freescout_get_mailboxes
Get a list of all available mailboxes in your FreeScout instance.
freescout_get_ticket
Fetch a FreeScout ticket with all its details and conversation threads.
freescout_get_ticket_context
Get ticket context and customer information to help craft personalized replies.
freescout_search_tickets
Search for tickets across your FreeScout instance.
freescout_update_ticket
Update ticket status and/or assignment.