Zammad MCP
UnclaimedA Model Context Protocol (MCP) server for Zammad integration, enabling AI assistants to interact with tickets, users, and organizations.
Install
uvx --from git+https://github.com/basher83/zammad-mcp.git mcp-zammadUnclaimed listing
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Claim this serverTools (19)
zammad_add_article
Add comments/notes to tickets
zammad_add_ticket_tag
/ zammadremovetickettag - Manage ticket tags
zammad_create_ticket
Create new tickets
zammad_create_user
Create a Zammad user
zammad_delete_attachment
Delete attachments from ticket articles
zammad_download_attachment
Download attachment content (base64-encoded)
zammad_get_article_attachments
List attachments for a ticket article
zammad_get_current_user
Get authenticated user info
zammad_get_organization
/ zammadsearchorganizations - Organization data
zammad_get_ticket
Get detailed ticket information with articles (supports pagination)
zammad_get_ticket_stats
Get ticket statistics (optimized with pagination)
zammad_get_ticket_tags
Get tags assigned to a specific ticket
zammad_get_user
/ zammadsearchusers - User information and search
zammad_list_groups
Get all available groups (cached for performance)
zammad_list_tags
List all tags defined in the system (requires admin.tag permission)
zammad_list_ticket_priorities
Get all priority levels (cached for performance)
zammad_list_ticket_states
Get all ticket states (cached for performance)
zammad_search_tickets
Search tickets with multiple filters
zammad_update_ticket
Update ticket properties