zammad_download_attachment
Download attachment content (base64-encoded)
How to use it
zammad_download_attachment is exposed by the Zammad MCP MCP server. Add the server to your MCP client (Claude Desktop, Cursor, Windsurf and others), and the zammad_download_attachment tool becomes available to the model automatically. See the full listing for setup details and every tool this server provides.
Install Zammad MCP
uvx --from git+https://github.com/basher83/zammad-mcp.git mcp-zammadOther tools in Zammad MCP (18)
Add comments/notes to tickets
/ zammadremovetickettag - Manage ticket tags
Create new tickets
Create a Zammad user
Delete attachments from ticket articles
List attachments for a ticket article
Get authenticated user info
/ zammadsearchorganizations - Organization data
Get detailed ticket information with articles (supports pagination)
Get ticket statistics (optimized with pagination)
Get tags assigned to a specific ticket
/ zammadsearchusers - User information and search
Get all available groups (cached for performance)
List all tags defined in the system (requires admin.tag permission)
Get all priority levels (cached for performance)
Get all ticket states (cached for performance)
Search tickets with multiple filters
Update ticket properties