create_ticket

MCP tool from Freshdesk MCP by effytech

Create new support tickets

How to use it

Project documentation lists create_ticket for the Freshdesk MCP MCP server. Add the server to your MCP client (Claude Desktop, Cursor, Windsurf and others), then check which tools your installed version makes available. Tool availability can depend on configuration and credentials. A server handshake does not verify this tool’s behavior. See the full listing for setup details.

Install Freshdesk MCP

$npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude

FULL FRESHDESK MCP LISTING

Other tools in Freshdesk MCP (27)

create_agent

Create a new agent

create_ticket_note

Add a note to a ticket

create_ticket_reply

Reply to a ticket

delete_ticket

Delete a ticket