get_contact
Get a single contact
How to use it
Project documentation lists get_contact for the Freshdesk MCP MCP server. Add the server to your MCP client (Claude Desktop, Cursor, Windsurf and others), then check which tools your installed version makes available. Tool availability can depend on configuration and credentials. A server handshake does not verify this tool’s behavior. See the full listing for setup details.
Install Freshdesk MCP
npx -y @smithery/cli install @effytech/freshdesk_mcp --client claudeOther tools in Freshdesk MCP (27)
Create a new agent
Create new support tickets
Add a note to a ticket
Reply to a ticket
Delete a ticket
Delete the summary of a ticket
Find a company by name
Get all agents
Get a single ticket
Get conversation for a ticket
Get all ticket fields
Get all tickets
Get all companies
Get all company fields
Get all contacts
Search for agents
Search for companies
Search for contacts
Search for tickets based on criteria
Update an agent
Update a contact
Update existing tickets
Update a conversation
Update the summary of a ticket
Get a single agent
Get a single company
Get the summary of a ticket