How do I connect Freshdesk MCP Server to Claude?

The listing records `npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude` as its setup step. Run it, then follow the repository's instructions for the client configuration; the listing names Claude Desktop as compatible clients.

Is Freshdesk MCP Server free?

The listed licence is MIT. Check the upstream terms for permitted use and commercial requirements; a public repository does not by itself mean the software is free or open source. Connected APIs and hosted services may have separate charges.

What can Freshdesk MCP Server do?

Freshdesk MCP Server documents 28 tools to the agent, including create_agent, create_ticket, create_ticket_note. The descriptions above come from project documentation. A live handshake does not test individual tool behavior.

Freshdesk MCP

Unclaimed

by effytech

MCP server created for Freshdesk, allowing AI models to interact with Freshdesk modules

Install

$npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude

Set up this server

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This server needs project-specific setup. Follow the project instructions; no reusable public launch command is available yet.

Project instructions

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Security profile

Claimed and verified servers get a weekly static scan that shows what the code can reach: external services, environment variables, shell commands, agent configuration folders, plus any dependencies with known advisories. Claim this listing to get one. How the security profile works

28 of 28 tools

Documented tools (28)

From project documentation. A server handshake does not verify each tool’s description or behavior.

create_agent

Create a new agent

create_ticket

Create new support tickets

create_ticket_note

Add a note to a ticket

create_ticket_reply

Reply to a ticket

delete_ticket

Delete a ticket

delete_ticket_summary

Delete the summary of a ticket

find_company_by_name

Find a company by name

get_agents

Get all agents

get_contact

Get a single contact

get_ticket

Get a single ticket

get_ticket_conversation

Get conversation for a ticket

get_ticket_fields

Get all ticket fields

get_tickets

Get all tickets

list_companies

Get all companies

list_company_fields

Get all company fields

list_contacts

Get all contacts

search_agents

Search for agents

search_companies

Search for companies

search_contacts

Search for contacts

search_tickets

Search for tickets based on criteria

update_agent

Update an agent

update_contact

Update a contact

update_ticket

Update existing tickets

update_ticket_conversation

Update a conversation

update_ticket_summary

Update the summary of a ticket

view_agent

Get a single agent

view_company

Get a single company

view_ticket_summary

Get the summary of a ticket

Tool change history

Compared across complete checks of the same configuration. Tools were listed, not invoked. Input-schema changes are not measured here.

No complete tool checks yet.

FAQ

Questions about Freshdesk MCP Server

How do I connect Freshdesk MCP Server to Claude?: The listing records `npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude` as its setup step. Run it, then follow the repository's instructions for the client configuration; the listing names Claude Desktop as compatible clients.
Is Freshdesk MCP Server free?: The listed licence is MIT. Check the upstream terms for permitted use and commercial requirements; a public repository does not by itself mean the software is free or open source. Connected APIs and hosted services may have separate charges.
What can Freshdesk MCP Server do?: Freshdesk MCP Server documents 28 tools to the agent, including create_agent, create_ticket, create_ticket_note. The descriptions above come from project documentation. A live handshake does not test individual tool behavior.