update_ticket_conversation

MCP tool from Freshdesk MCP by effytech

Update a conversation

How to use it

Project documentation lists update_ticket_conversation for the Freshdesk MCP MCP server. Add the server to your MCP client (Claude Desktop, Cursor, Windsurf and others), then check which tools your installed version makes available. Tool availability can depend on configuration and credentials. A server handshake does not verify this tool’s behavior. See the full listing for setup details.

Install Freshdesk MCP

$npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude

FULL FRESHDESK MCP LISTING

Other tools in Freshdesk MCP (27)

create_agent

Create a new agent

create_ticket

Create new support tickets

create_ticket_note

Add a note to a ticket

create_ticket_reply

Reply to a ticket